---
title: "Consumer Health Data Privacy Policy · Inner Atlas"
description: "How Inner Atlas collects, uses and shares consumer health data, and how to use your rights over it."
url: "https://www.inneratlas.co.za/consumer-health-data"
---

*Legal*

# Consumer Health Data Privacy Policy

**Effective date:** 4 October 2026

This policy explains how Inner Atlas collects, uses and shares consumer health data. It applies to you under Washington's My Health My Data Act, and under similar laws in Nevada and Connecticut, and it applies to every Inner Atlas account on the United States App Store. Our [Privacy Policy](https://www.inneratlas.co.za/privacy) covers everything else.

Inner Atlas is operated by **Inner Atlas (Pty) Ltd**, 6 Avenue de l'Hermite, No. 3, Fresnaye, Cape Town, 8005, South Africa. Contact: **matthew@inneratlas.co.za**.

## 1. The health data we collect

Inner Atlas is a journaling app. When you write about your mood, your mental or emotional state, or your health, that writing is consumer health data. So is what Inner Atlas works out from it:

- **What you write and say.** Your journal entries and conversation with the app, including text you dictate (speech is turned into text on your device) and handwritten pages you photograph.
- **What the app infers from it.** The feelings the app reads in what you write, the summaries and maps of your sessions, and the statements the app suggests about what matters to you.
- **Mood check-ins.** Feelings you log yourself, in the app or from its widget.
- **Crisis safety records.** When what you write suggests you may be at risk, the level of concern the app's safety check found and the support services it showed you. We also keep a count of how many times the app showed support services each day, with nothing in it that identifies you (see our [crisis safety protocol](https://www.inneratlas.co.za/safety)).

We do not collect data from health devices or Apple Health, and we do not collect precise location.

## 2. Why we collect it

Only to provide the service you asked for: to store your journal, to write the replies, summaries and maps you ask for, to organise your atlas, and to show you support services when what you write suggests you may need them. We collect it only after you consent on the "Before you write" screen, with a consent that is separate from every other.

We never sell your health data. We never use it for advertising, and we never use it to build a profile for anyone else.

## 3. Where it comes from

From you: what you write, say, photograph and log in the app. Everything else on this page is worked out from that.

## 4. Who we share it with

We share consumer health data only with processors that handle it on our instructions, to provide the service:

- **Fireworks AI** — writes the replies, and reads photographed pages into text.
- **Voyage AI** — finds earlier entries related to what you are writing.
- **OpenAI** — writes replies when Fireworks AI is unavailable.
- **Cloudflare** — stores encrypted backups of our database.

These AI providers do not train on what we send them. Limited security and abuse-monitoring records remain governed by their own terms. We have no affiliates that receive your health data, and we share it with no other third party.

## 5. Your rights

You have the right to:

- **Know** whether we collect, share or sell your health data. We collect it and share it with the processors above. We do not sell it.
- **See** your health data, and the list of everyone we share it with (section 4). You can export everything in the app: Account → Export My Data.
- **Delete** your health data. Delete your account in the app (Account → Delete Account), or write to us. Deleting your account erases your data from our systems; the processors in section 4 hold it only under the terms described there.
- **Withdraw your consent.** Deleting your account withdraws it. Inner Atlas cannot work without it, so withdrawing it means the account closes.

We will not treat you differently for using any of these rights.

## 6. How to use your rights, and how to appeal

Write to **matthew@inneratlas.co.za** from the email address on your Apple Account, or from your Hide My Email address, so we can match the request to your account. We answer within 45 days. If we need longer, we will tell you why within those 45 days.

If we decline your request, reply to our answer and ask us to reconsider. We will answer that appeal within 45 days and explain what we decided and why. If you are still not satisfied, you can contact the Attorney General of your state; in Washington, that is the Washington State Office of the Attorney General.

## 7. Changes to this policy

If we change this policy, we will update the effective date above. If we want to collect or share health data in a new way, we will ask for your consent first.